Terms of Service

These Terms of Service ("Terms") govern access to and use of the website, payment links, onboarding links, and related online services operated by BOSS HOG RENTAL SPACES LLC, a North Carolina limited liability company ("Company," "we," "us," or "our"), including bosshogrentals.com and associated subdomains (collectively, the "Service").

By accessing or using the Service—including browsing the public website, opening a payment or onboarding link, submitting information, or making a payment—you agree to be bound by these Terms. If you do not agree, do not use the Service.

If you use the Service on behalf of another person or entity, you represent that you have authority to bind that person or entity to these Terms.

The Service is a landlord-operated platform used to market furnished rental properties, communicate with current and prospective tenants, and facilitate rent and deposit payments for tenancies managed by the Company.

The Service is not a bank, money transmitter, payment processor, property manager of record for third parties, real estate brokerage, legal advisor, or tenant screening service. Payment card and bank account processing is performed by third-party processors (currently Stripe, Inc.) subject to their own terms and privacy policies.

Listing information, availability, pricing shown on the public website, and payment amounts displayed through payment links reflect data entered or controlled by the Company and may change without notice. Website content does not constitute an offer to lease until accepted in a separate written lease or rental agreement signed by the Company.

Your tenancy—including rent amount, due dates, deposits, move-in and move-out obligations, property rules, and remedies—is governed exclusively by your written lease or rental agreement with the Company, not by these Terms. If these Terms conflict with your lease regarding the tenancy itself, the lease controls.

You must be at least eighteen (18) years old and legally able to enter into binding contracts to use the Service.

Payment and onboarding links are provided only to individuals the Company has identified as current or incoming tenants. Links are personal, non-transferable, and may expire. You are responsible for maintaining the confidentiality of any link sent to you and for all activity conducted through that link.

Administrative access to the Service is invitation-only and restricted to authorized Company personnel. Unauthorized access attempts are prohibited.

Amounts due through the Service are set by the Company based on your lease and Company records. You are responsible for verifying that the amount, property, and billing period shown before submitting payment are correct.

Online payments are processed through Stripe or another designated processor. By submitting payment, you authorize the processor to charge your selected payment method for the displayed amount. ACH and bank transfers may take several business days to clear; a payment may show as processing until funds settle.

The Company may record payments received outside the Service (for example, cash, check, or peer-to-peer apps) in its internal systems. Such records are for Company bookkeeping and do not modify your lease obligations unless confirmed in writing.

Security deposits, refund eligibility, deductions, and return timelines are governed by your lease and applicable law, not by the Service interface. Refunds of amounts processed through Stripe, when issued, are initiated at the Company's discretion in accordance with your lease and applicable law.

You are solely responsible for any fees charged by your bank, card issuer, or payment provider. The Company is not responsible for processor outages, declines, delays, or errors outside its reasonable control.

By using the Service, you consent to receive communications electronically, including email and, where enabled, SMS text messages, regarding payments, onboarding, lease administration, move-out instructions, and support.

Emails sent from payment.info@bosshogrentals.com are for payment notifications and links only. That inbox is not monitored for replies. For lease matters, support, or disputes, contact support@bosshogrentals.com or the contact information in your lease.

You agree that electronic communications satisfy any legal requirement that communications be in writing, to the extent permitted by law.

Standard message and data rates may apply to SMS messages. You may opt out of marketing texts if any are sent; transactional messages related to your tenancy may still be sent as permitted by law.

The Service may use automated, rules-based, or software-driven systems to generate, format, schedule, route, or deliver content—including payment reminders, due notices, move-out instructions, availability displays, and administrative summaries. The Service does not guarantee that any output is reviewed by a human before delivery.

As of the effective date above, the Company does not use generative artificial intelligence to make binding tenancy decisions on your behalf. The Company may adopt additional automated or AI-assisted tools in the future. Any such tools are provided for convenience only.

You acknowledge that automated and AI-assisted systems may produce errors, omissions, outdated information, or unintended outputs. You agree not to rely on any automated or AI-generated content from the Service for legal, financial, tax, insurance, safety, or compliance decisions without independent verification and, where appropriate, professional advice.

To the fullest extent permitted by applicable law—including state and federal laws regulating automated decision-making, algorithmic transparency, and artificial intelligence (including laws enacted or amended after the effective date)—you waive any claim against the Company arising from: (a) the use or non-use of automated or AI-assisted technology in operating the Service; (b) the accuracy or completeness of automated outputs; or (c) the Company's failure to provide human review, explanation, or appeal of automated communications, except where such waiver is prohibited by law.

Third-party providers integrated with the Service (including payment, email, hosting, and authentication vendors) may use their own automated or AI systems. Your use of those features is also subject to those providers' terms and policies. The Company disclaims liability for third-party automated systems.

Nothing in this section limits non-waivable rights you may have under applicable consumer protection or landlord-tenant laws.

You agree not to: (a) use the Service for any unlawful purpose; (b) attempt to gain unauthorized access to the Service, other accounts, or Company systems; (c) interfere with or disrupt the Service; (d) scrape, crawl, or harvest data from the Service without written permission; (e) submit false, misleading, or fraudulent payment or identity information; (f) share payment or onboarding links with unauthorized persons; or (g) use the Service to harass, threaten, or abuse Company personnel or other users.

The Company may suspend or terminate access to the Service, block IP addresses, invalidate links, or refuse transactions if we reasonably believe you have violated these Terms or pose a risk to the Service, other users, or the Company.

Our Privacy Policy at /privacy describes how we collect, use, disclose, and retain information. By using the Service, you acknowledge that Policy.

Payment card and bank account numbers are processed by Stripe and are not stored on Company servers except as tokenized or masked references. Inbound emails to Company support addresses may be stored and reviewed by authorized personnel.

The Company implements reasonable safeguards but cannot guarantee absolute security of data transmitted over the internet. You use the Service at your own risk regarding data security.

The Service relies on third-party services including, without limitation, Stripe (payments), Resend (email), Twilio (SMS, if enabled), Clerk (admin authentication), Vercel (hosting), and Neon (database hosting). Your use of those services may be subject to separate agreements and privacy policies.

The Company does not control and is not responsible for third-party services, including their availability, security practices, pricing, or acts or omissions. Any dispute with a third-party provider is solely between you and that provider, to the extent permitted by law.

Links on the Service to third-party websites are provided for convenience only. The Company does not endorse and is not responsible for third-party content.

The Service, including its design, text, graphics, logos, photographs, and software, is owned by the Company or its licensors and is protected by intellectual property laws. You receive a limited, revocable, non-exclusive, non-transferable license to access and use the Service for its intended personal, tenancy-related purposes.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Service except as expressly permitted by law or with prior written consent.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE FOREGOING, THE COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES; THAT PAYMENT LINKS WILL BE DELIVERED OR RECEIVED; THAT LISTINGS OR AVAILABILITY ARE ACCURATE; OR THAT AUTOMATED OR AI-ASSISTED OUTPUTS ARE CORRECT OR COMPLETE.

NO ORAL OR WRITTEN INFORMATION PROVIDED BY THE COMPANY OR THROUGH THE SERVICE CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL CUMULATIVE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) ONE HUNDRED U.S. DOLLARS ($100.00); OR (B) THE TOTAL AMOUNT YOU PAID THROUGH THE SERVICE TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THE LIMITATIONS IN THIS SECTION APPLY TO ALL CLAIMS, INCLUDING CLAIMS RELATED TO PAYMENTS, COMMUNICATIONS, AUTOMATED OR AI-ASSISTED OUTPUTS, DATA SECURITY, THIRD-PARTY SERVICES, AND PROPERTY CONDITION, EXCEPT WHERE LIABILITY CANNOT BE LIMITED UNDER APPLICABLE LAW (INCLUDING CERTAIN LANDLORD-TENANT OBLIGATIONS THAT MAY NOT BE WAIVED BY THESE TERMS).

You agree to defend, indemnify, and hold harmless the Company and its members, managers, officers, employees, contractors, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Service; (b) your violation of these Terms; (c) your violation of any law or third-party right; (d) information you submit through the Service; (e) unauthorized use of payment or onboarding links in your possession; or (f) any dispute between you and a third party related to your use of the Service, except to the extent caused by the Company's gross negligence or willful misconduct where such limitation is prohibited by law.

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles that would apply another jurisdiction's laws.

Except for claims that qualify for small claims court or injunctive relief for intellectual property or unauthorized access, any dispute arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, or, if those rules do not apply, its Commercial Arbitration Rules, as modified by these Terms. Arbitration shall take place in North Carolina unless the parties agree otherwise.

YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.

Claims related to your lease, security deposit, eviction, habitability, or other landlord-tenant matters may be subject to mandatory procedures under North Carolina law and are not limited by the arbitration agreement to the extent such limitation is prohibited by law.

If any portion of this dispute resolution section is found unenforceable, the remainder shall remain in effect to the fullest extent permitted by law.

The Company may modify these Terms at any time by posting updated Terms on the Service with a revised effective date. Material changes may also be communicated by email or notice through the Service where practicable.

Your continued use of the Service after the effective date of revised Terms constitutes acceptance. If you do not agree to revised Terms, you must stop using the Service.

The Company may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms or end of tenancy.

Sections that by their nature should survive termination—including payment obligations accrued before termination, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law—shall survive.

These Terms, together with your lease and any policies expressly incorporated by reference, constitute the entire agreement between you and the Company regarding the Service and supersede prior agreements regarding the Service.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.

The Company's failure to enforce any provision is not a waiver of that provision or any other provision.

You may not assign or transfer your rights under these Terms without the Company's prior written consent. The Company may assign these Terms without restriction.

The Company is not liable for delay or failure to perform due to events beyond its reasonable control, including natural disasters, power failures, internet outages, labor disputes, government actions, or third-party service failures.

No agency, partnership, joint venture, or employment relationship is created between you and the Company by these Terms, except as may exist under your separate lease.

Questions about these Terms may be directed to support@bosshogrentals.com or the contact information published on the Service.

BOSS HOG RENTAL SPACES LLC